The Printing Daddy will take full responsibility if there is a problem in the quality or quantity of the boxes/cards if evidence is provided, and we will compensate you accordingly.
The Printing Daddy will not be responsible for any delays due to extreme weather or due to flight delays from the courier companies.
There are chances of you getting a couple of unacceptable boxes but please be advised that we always send more boxes than you order just so we can cover any of those unacceptable boxes.
Your sales representative will be your point of contact until you receive the boxes and even after that. We believe in long term relationships and strive to serve you better and better every day.
Once you have paid or sent the complete amount of your order to the company and shared your order with artwork/file either in hard form or electronic form, and agreed upon the shared content, which is reviewed by the press department then the production speed and printing turnaround time starts. Placing an order on our website you can select the production speed which shows the no of working days from printing to the shipment.
The company is not responsible for the delivery transportation timings, and loss or damage which is done during the shipping. Legally the company is not to be blamed for any loss in shipping. Although this type of incidents can be bought into attention after 6 working days after the shipment If you provide us incorrect shipment delivery address or otherwise make error in submission of the complete delivery address, we will charge additional shipping and handling charges for re-shipment.
Reprint and Refund policy
If you find any fault in printing of your product or the product is not printed according to your specifications like there is any issue in (Printing colors, Box Size, UV, Foiling, Embossing, Debossing, Box Die) or there is any shortage box quantity, you need to inform the company within 3 working days after receiving your order. Defect checking is done by the management team. The customers need to send the defective product's digital photos or Physical Sample to the company using their own expenditure within 7 business days in order to receive the reprint of your product. In case of the faulty printing or not specified printing we reprint your original order but don't refund the money in such type of cases.
If the order is not delivered or deliver on committed time or we are unable to meet the delivery deadline. Or in the case if you received the delivery of wrong order which are not yours then your amount will be refunded.